There will be limited time slots open to visitors to keep social distance for all visitors. Timed entry into the festival ensures not only your safety but will allow you to receive the best experience possible. Hand Sanitizers stations will be strategically placed for you to use. All visitors, vendors, and staff are encouraged to wear their masks. Please maintain social distancing from other parties for the safety of all visitors and the staff. This policy is subject to change based on local and state mandates.

The shuttle policy has been updated. Originally tickets were sold with times, but you can enter ANY available shuttle. They are not time specific and will run continuously from 4pm to 9:50pm. Be sure to board a shuttle that will ensure you arrive in time for your entry time slot on the admission tickets.

Shuttles will pick visitors up from the LIRR train station Manhasset stop and the Macy's Parking Lot before dropping off at the event entrance. Pick up from the event exit will drop visitors off at Macy's and the Manhasset stop.

Shuttle Schedule: Expect wait times. Shuttle seats are first come, first serve. If you do not make it onto the current bus, please wait and board the following. Buses may arrive earlier or later than scheduled due to weather, traffic, and other unforeseen circumstances.

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Smoking, Drinking Alcohol, Outside Food, Pets, Weapons of ANY kind (including firearms, fireworks, explosives, knives, etc.), Illegal substances of any kind, Large bags/backpacks, sports equipment (bats, balls, etc.), Glass containers, Intrusive equipment such as camera setups, tripods, audio gear, selfie sticks, drones, etc., Illegal vending or Unauthorized/unlicensed vendors, Open outside food and drink, Hoverboards, Using benches and other LuminoCity property as storage. Do not touch, damage, or deface any trees or other venue property. *

We are so excited to announce our partnership with some of the most amazing local vendors around! This year we will have: [VENDORS TBD]

This is a fully outdoor event, so please dress appropriately for the weather.

There will be limited time slots open to visitors to keep social distance for all visitors. Timed entry into the festival ensures not only your safety but will allow you to receive the best experience possible. Hand Sanitizers stations will be strategically placed for you to use. All visitors, vendors, and staff are encouraged to wear their masks. Please maintain social distancing from other parties for the safety of all visitors and the staff. This policy is subject to change based on local and state mandates.

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Once you get to the festival at Whitney Pond Park, you will have to check-in at the main entrance or the VIP entrance (Only for Lumi VIP ticket holders). Immediately once you enter, be prepared to be transported into a world of light and radiance. To experience the festival correctly, it is a one-way festival that will loop you back to the exit. Please be aware that other visitors will be enjoying the experience as well, so please follow the flow of the festival. Readmittance, after you leave the festival, is prohibited.  

Only ADA-certified animals are allowed into the festival.

Strollers are allowed into the festival but we do not offer check services and strollers are not available for rental. 

There will be no onsite parking available except VIP (one ticket per car). Both parking and shuttle rides to this new venue will now be FREE! If you will be driving to the festival, you may park for free at the Macy’s parking lot in the designated spaces near the park, and we’ll be providing a FREE shuttle bus to bring guests to and from the festival location.

Macy’s Parking Lot Address: ​​1100 Northern Blvd, Manhasset, NY 11030

To enjoy the best possible experience, we have set up time slots for all visitors to purchase. The timed entry not only allows visitors to manage crowds and alleviate wait times for all. The time slot indicates the window for which you have to enter the event. Please arrive no earlier than 5 minutes before your time slot. If you are late/missed your time slot, you can change your ticket here.

We accept ticket refund requests up to 1-day before the event. Tickets can be changed prior to use for a fee of $1 per ticket changed. Tickets grant access only on the selected day and time slot. No re-entry is allowed. Once a ticket has been used, it cannot be changed, refunded, or exchanged. Tickets are subject to our Terms & Conditions. Tickets can only be used for the day and time slot that was purchased and cannot be reused for future admission. An admission ticket is required for every visitor ages 3 and up and is only for the date and time that you purchase. We offer 3 different tickets: kids, general admission, and an extra special VIP Fast Pass ticket with bonus perks! There will be no door tickets available for purchase at the festival. All tickets must be purchased online before admittance. You can purchase your ticket here

All our tickets coincide with a day and a time slot. This helps to allow proper social distancing and to lessen wait times at our exhibits to give you the best possible experience at the festival. If you would like to change your time slot* you can do so online via our ticketing platform here and signing in to your account. Please note it is a $1 fee for changing each ticket.

 *Restrictions do apply. Availability will be contingent on venue capacity of the rebooked time slot. You cannot change the time slot/date on a ticket you have already used. 

Discount codes cannot be retroactively applied to orders. Only one code per order. We do not provide occupation-specific discounts. For all current promotions, please follow us @luminocityfestival and sign up for our newsletter, located at the bottom of the page!

‍General Admission: Allows entrance into the park through the general entrance.

Kids: General admission for kids aged 3-12 with entry through the general entrance. Children must be attended by a parent or guardian.

Lumi’s VIP Ticket: Allows entry through our fast pass entrance for VIP ticket holders and their entire party and avoids the lines at general admissions. Each person in the party is still responsible for purchasing a general admission (ages 12+) or kids ticket (ages 3-12 only). The VIP ticket holder will also receive a complimentary goodie bag with all of Lumi’s favorite collectibles! Please note, it is one goodie bag per VIP ticket holder.

Tickets are available for online purchase only. We offer three different tickets! You can purchase tickets online by clicking here. Follow the instructions on our website to complete your purchase

Whitney Pond Park is located in: 

7 Community Drive East,

Manhasset, NY 11030

The LuminoCity Festival at Whitney Pond Park runs from November 12, 2021, to January 9, 2022

Smoking, Drinking Alcohol, Outside Food, Pets, Weapons of ANY kind (including firearms, fireworks, explosives, knives, etc.), Illegal substances of any kind, Large bags/backpacks, sports equipment (bats, balls, etc.), Glass containers, Intrusive equipment such as camera setups, tripods, audio gear, selfie sticks, drones, etc., Illegal vending or Unauthorized/unlicensed vendors, Open outside food and drink, Hoverboards, Using benches and other LuminoCity property as storage. Do not touch, damage, or deface any trees or other venue property.

We are so excited to announce our partnership with some of the most amazing local vendors around! This year we will have: [VENDORS TBD]

This is a fully outdoor event, so please dress appropriately for the weather. 

There will be limited time slots open to visitors to keep social distance for all visitors. Timed entry into the festival ensures not only your safety but will allow you to receive the best experience possible. Hand Sanitizers stations will be strategically placed for you to use. All visitors, vendors, and staff are encouraged to wear their masks. Please maintain social distancing from other parties for the safety of all visitors and the staff. This policy is subject to change based on local and state mandates.

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Once you get to the festival at Roer’s Zoofari, you will have to check-in at the main entrance or the VIP entrance (Only for Lumi VIP ticket holders). Immediately once you enter, be prepared to be transported into a world of light and radiance. To experience the festival correctly, it is a one-way festival that will loop you back to the exit. Please be aware that there are other visitors that will be enjoying the experience as well, so please follow the flow of the festival. Readmittance, after you leave the festival, is prohibited.  

Only ADA-certified animals are allowed into the festival.

Strollers are allowed into the festival but we do not offer check services and strollers are not available for rental. 

Parking is limited, must be prepaid, and spots cannot be reserved. If you will be driving to the festival and in need of parking, you must purchase your parking ticket prior to the festival. You can purchase your parking ticket the same way you purchased admissions tickets, select the day and ticket type "Parking". Please note, parking tickets will not be available for purchase at the festival. Once the parking tickets are sold out, new tickets will not be added so please purchase your parking tickets when you are purchasing your admittance tickets. All vehicles without a ticket will not be allowed into the parking lot. We also additionally suggest carpooling or other modes of transportation to ensure that you can get into the festival.

In order to enjoy the best possible experience, we have set up time slots for all visitors to purchase. The timed entry not only allows visitors to manage crowds and alleviate wait times for all. The time slot indicates the window for which you have to enter the event. Please arrive no earlier than 5 minutes prior to your time slot. If you are late/missed your time slot, you can change your ticket here.

We accept ticket refund requests up to 1-day before the event. Tickets grant access only on the selected day and time slot. No re-entry is allowed. Once a ticket has been used, it cannot be changed, refunded, or exchanged. Tickets are subject to our Terms & Conditions. Tickets can only be used for the day and time slot that was purchased and cannot be reused for future admission. An admission ticket is required for every visitor ages 3 and up and is only for the date and time that you purchase. We offer 3 different tickets: kids, general admission, and an extra special VIP Fast Pass ticket with bonus perks! There will be no door tickets available for purchase at the festival. All tickets must be purchased online before admittance. You can purchase your ticket here

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All our tickets coincide with a day and a time slot. This helps to allow proper social distancing and to lessen wait times at our exhibits to give you the best possible experience at the festival. If you would like to change your time slot* you can do so online via our ticketing platform here and signing in to your account. Please note it is a $1 fee for changing each ticket.

 *Restrictions do apply. Availability will be contingent on venue capacity of the rebooked time slot. You cannot change the time slot/date on a ticket you have already used. 

Zoofari tickets do not grant access to the LuminoCity Festival. You will need to purchase tickets specifically for the festival on the day and time you would like to attend. You can do so by clicking here.

Discount codes cannot be retroactively applied to orders. Only one code per order. We do not provide occupation-specific discounts. For all current promotions, please follow us @luminocityfestival and sign up for our newsletter, located at the bottom of the page!

General Admission: Allows entrance into the park through the general entrance.

Kids: General admission for kids aged 3-12 with entry through the general entrance. Children must be attended by a parent or guardian.

Lumi’s VIP Ticket: Allows entry through our fast pass entrance for VIP ticket holder and their entire party and avoids the lines at general admissions. Each person in the party is still responsible for purchasing a general admission (ages 12+) or kids ticket (ages 3-12 only). The VIP ticket holder will also receive a complimentary goodie bag with all of Lumi’s favorite collectibles! Please note, it is one goodie bag per VIP ticket holder.

Tickets are available for online purchase only. We offer three different tickets! You can purchase them online by clicking here. Follow the instructions on our website to complete your purchase

Roer’s Zoofari is located in: 

228 Hunter Mill Road, 

Vienna, VA, 22182

The LuminoCity Festival at Roer’s Zoofari runs from October 15, 2021, to January 2, 2022

We welcome you warmly into our festival! Please email us at info@luminocityus.com so that we can collaborate with you!

We would love for you to be involved in our festival! Please email info@luminocityus.com with the subject line as what you would like to do. We have roles in our event staff and welcome vendor and partnership collaborations. 

Both festivals are ADA compliant and we have made sure that every visitor has the ability to view and experience the festival in the best way possible. We do not offer check services or wheelchair rentals. 

If you wish to attend both locations and experience the different festivals, a ticket for each location is required. You can purchase our tickets at Whitney Pond Park in Manhasset here and for Roer’s Zoofari in Fairfax, you can purchase tickets here.

The LuminoCity festival is a rain or shine event unless canceled due to a Force Majeure Event*. If such an instance occurs, tickets for that day/time slot(s) will be exchanged or refunded. Notice of such occurrences will be communicated to those ticket holders through our ticketing system, newsletter, social media and will be posted on our website.  

*A force majeure event is the occurrence of an event or circumstance beyond the reasonable control of the event organizer, including, but not limited to, explosions, fires, floods, earthquakes, catastrophic weather conditions, or other elements of nature or acts of God; acts of war (declared or undeclared), acts of terrorism, insurrection, riots, civil disorder, rebellion or sabotage; city-wide illness outbreak or pandemic, biosecurity incident, acts of federal, state, local or foreign governmental authorities or courts.; labor disputes, lockouts, strikes, or other industrial action, whether direct or indirect and whether lawful or unlawful; failures or fluctuations in electrical power or telecommunications service or equipment.

We offer three different tickets for both festivals: General Admission, Kids, and Lumi’s VIP Ticket:

General Admission: Allows entrance into the park through the general entrance.

Kids: General admission for kids aged 3-12 with entry through the general entrance. Children must be attended by a parent or guardian.

Lumi’s VIP Ticket: Allows entry through our fast pass entrance for VIP ticket holder and their entire party and avoids the lines at general admissions. Each person in the party is still responsible for purchasing a general admission (ages 12+) or kids ticket (ages 3-12 only). The VIP ticket holder will also receive a complimentary goodie bag with all of Lumi’s favorite collectibles! Please note, it is one goodie bag per VIP ticket holder.

We have two locations this year in order to bring the festival to many more people! If you are planning to visit the Long Island location atWhitney Pond Park, click here to purchase your tickets. If you are planning to visit our Fairfax County location at Roer’s Zoofari, please click here. Follow the instructions on the page to purchase your tickets! Tickets are available for online purchase only.

Lumi is our mascot here at the LuminoCity Festival. Shaped like an adorable light bulb,  he will be your tour guide as you walk through the expansive multi-acre festival of lights. Don’t forget to take a selfie with him! Lumi loves showing off all the hard work he and his team have accomplished every year. 

Every year, we bring new and unique pieces of art into our festival to create a multi-acre immersive experience full of magic and wonder. This year is no different. Inspired by our 2021 theme, Shine Again’, we aspire to bring hope, joy and that spark of creativity that lives in all of us. Lumi’s Gift shop will be open with new 2021 collectibles. We will also have local vendors in our festival to keep your tummy full and happy! To keep all visitors safe, we will not be hosting our annual music festival this year. However, we have replaced that with even more exciting and larger-than-life exhibits to show you.  This year, we have an all-new exhibit entitled Lumi’s Utopia and we will be bringing back  Lumi’s Friends this year for another exciting holiday festival.

This year the LuminoCity festival will not be held at Randall’s Island. For the first time, we will be taking The LuminoCoity festival to two different locations! We will be hosting our festival in the beautiful Whitney Pond Park in Manhasset, NY and magnificent Roer’s Zoofari in Fairfax County, VA this holiday season.

LuminoCity was imagined through a desire to create unforgettable experiences. Using light and imagination, we can explore concepts of transforming creative thoughts, inspired by the world around us, into illuminating works of light and color.